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Operations or Departmental Manager EPA

Level 5

An Operations or departmental manager manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

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What is the EPA for Operations or Departmental Manager

There are two components of assessment for Operations or Departmental Manager Level 5 EPA:

  1. Project Presentation
  2. Professional Discussion

A project proposal involves the apprentice completing a relevant and defined piece of work that has a real business benefit.  Apprentices will prepare and deliver a presentation online, that, along with the proposal, appropriately covers the KSBs assigned to this method of assessment. It will be followed by questioning from the independent assessor. The presentation and questioning will take 60 minutes. The independent assessor has the discretion to increase the time of the presentation and questioning by up to 10%.

The Professional Discussion takes place online, by video call. The assessor will lead the discussion, guiding the apprentice to demonstrate the knowledge, skills and behaviours shown in the assessment plan. The professional discussion will last 60 minutes.

EPA Support materials for Operations or Departmental Manager Level 5

Advance EPA provides information and guidance for Operations or Departmental Manager Level 5 EPA. This includes how to prepare for Project and Discussion, key timescales, and what to expect during the end point assessment.

To partner with us as your EPAO and access the EPA guidance for Operations or Departmental Manager, complete our contact form and one of our team will be happy to help.

You can view the Guidance and Specification for this Standard here: https://advanceepa.co.uk/wp-content/uploads/2024/08/Advance-EPA-Specification-and-Guidance-Level-5-Operations-or-Departmental-Manager-AP4.pdf

What is the EPA fee for Operations or Departmental Manager Level 5?

The EPA fee for Operations or Departmental Manager Level 5 is £880. Advance EPA includes our toolkit, guidance and the excellent service we’re known for.

Find out more

If you’re a provider or employer, contact us to find out more about how we work and to get started.

If you’re an apprentice, please speak to your employer or coach/tutor and they will get in touch on your behalf.

Need to keep on track with month-end completions?

Did you know we commit to issue results before month end for any apprentice who has a booking before the 24th of the month.

Find out more

If you’re a provider or employer, contact us to find out more about how we work and to get started.

If you’re an apprentice, please speak to your employer or coach/tutor and they will get in touch on your behalf.