Operations or Departmental Manager EPA (V1.3)
An Operations or departmental manager manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Download SpecificationWhat is the EPA for Operations or Departmental Manager
There are two assessment methods for Operations or Departmental Manager Level 5 EPA:
- Written report with presentation and questioning
- Professional Discussion
A written project report involves the apprentice completing a significant and defined piece of work that has a real business application and benefit. The written project report must meet the needs of the employer’s business and be relevant to the apprentice’s occupation and apprenticeship.
This assessment method has 2 components:
- written project report
- presentation with questions and answers
Together, these components give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method. They are assessed by an independent assessor.
The presentation and questioning must last 60 minutes. The independent assessor has the discretion to increase the time of the presentation and questioning by up to 10%.
In the professional discussion, an independent assessor and apprentice have a formal two-way conversation. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method. The professional discussion must last 60 minutes.
EPA Support materials for Operations or Departmental Manager Level 5
Advance EPA provides information and guidance for Operations or Departmental Manager Level 5 EPA. This includes how to prepare for the Project presentation and Professional Discussion, key timescales, and what to expect during the end point assessment.
To partner with us as your EPAO and access the EPA guidance for Operations or Departmental Manager, complete our contact form and one of our team will be happy to help.
You can view the Guidance and Specification for this Standard here: https://advanceepa.co.uk/wp-content/uploads/2024/08/Advance-EPA-Specification-and-Guidance-Level-5-Operations-or-Departmental-Manager-AP4.pdf
What is the EPA fee for Operations or Departmental Manager Level 5?
The EPA fee for Operations or Departmental Manager Level 5 is £880. Advance EPA Fees includes our toolkit, guidance and the excellent service we’re known for.
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If you’re a provider or employer, contact us to find out more about how we work and to get started.
If you’re an apprentice, please speak to your employer or coach/tutor and they will get in touch on your behalf.
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Find out more
If you’re a provider or employer, contact us to find out more about how we work and to get started.
If you’re an apprentice, please speak to your employer or coach/tutor and they will get in touch on your behalf.